PRIVACY POLICY

At Republic Pharma, we are committed to protecting the privacy and security of our customers’ personal information. As an online pharmacy, we understand the importance of maintaining the utmost confidentiality throughout the process of delivering prescription medication to our clients. 

Our privacy policies are as follows:

1. Information collection and use: We collect personal information including name, email, shipping/billing address, and payment information solely for the purpose of delivering pharmaceutical products to our customers. We ensure that all information is used solely for the purpose it was collected and is not given to third-party advertisers or shared with other organizations.
2. Security: We take the safeguarding of personal information seriously and have taken measures to ensure that our customers’ information is secure. Our website is encrypted with SSL encryption technology and we have implemented firewalls and password protection systems to prevent unauthorized access.
3. Email communication: We only send emails to customers for the purposes of order confirmation, shipping and delivery verification, and responding to inquiries. We will never share our customers’ emails with third-party advertisers.
4. Legal requirements: We may disclose personal information to comply with applicable laws or government regulations.

Refund Policy:

At Republic Pharma, we want our customers to be fully satisfied with their purchases. If for any reason a customer is satisfied with their purchase, we are happy to offer a refund. Our refund policies are as follows:

1. Damaged items: If the delivered item is damaged, we will provide a full refund to the customer. Customers must notify us of any damages within 7 days of receiving the item.
2. Incorrect medication: If we have sent an incorrect medication, we will provide a full refund to the customer. Customers must notify us of the mistake within 7 days of receiving the item.
3. Order cancellation: Orders can be cancelled if they have not yet shipped. Once an order has been shipped, it cannot be cancelled. Customers are responsible for covering the cost of return shipping for cancelled orders.
4. Change of mind: If a customer changes their mind about their purchase, they can return the item for a full refund, minus the cost of shipping. Return shipping costs are the responsibility of the customer.
5. Refund processing: Refunds will be processed within 5-7 business days once the item has been received and inspected. Refunds will be issued to the original payment method used to make the purchase. 

Note: Republic Pharma reserves the right to modify its privacy and refund policies. Customers will be notified in writing of any changes made to these policies.